This week, I was asked by the Rabobank to give a short interview about my experience with their service desk. This was because over two weeks ago I contacted them for the insurance of my new boy-toy: a Buggy, see my facebook or hyves or my youtube for a short video. The lady of the bank had do some research as they don’t often insure these kinds of vehicles. She was really friendly and in the end arranged a very good deal on my insurance.
So today two guys came to record the interview. They were over an hour late due to traffic, which annoyed me. But when it came to recording and interviewing everything went smoothly. They were hired by the Rabobank, so off course they wanted mostly positive reactions. Fortunately they didn’t push their luck… I explained to them I wasn’t going to say anything I didn’t have experience with or meant. Last week I saw a documentary where a few interviewers asked people passing by to respond to a situation that hadn’t happened yet. Almost everyone they asked cooperated fully and without hesitation. I’m glad to say I really was pleased with the way I was treated and am curious how they are going to edit it! Will see ….